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UAE rolls out 4 AI agents to run public services, from tax auditing to customer support - Khaleej Times

Khaleej Times · · Major announcement

Summary

The UAE government has deployed four artificial intelligence agents to manage a range of public services. These AI agents are specifically designed to handle tasks such as tax auditing and various customer support functions. This initiative aims to streamline governmental operations and improve service delivery for citizens. Why it matters: This rollout marks a significant advancement in the UAE's national AI strategy, demonstrating a concrete step towards integrating AI into core public sector functions to enhance efficiency and citizen experience.

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